Reference

How 6orbit Handles Your Personal Data

This Privacy Policy sets out exactly what personal data 6orbit collects when you open an account, how we use and store it, and what controls you hold over…

Data TransparencyAccount SecurityYour Right to AccessRetention PolicyIndia-Region Context
6orbit How 6orbit Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to the personal data we hold, ask us to correct an error, or submit a deletion request, the channels below…

Email Privacy Team Send your data request or deletion enquiry to our dedicated privacy address.
Live Chat Support Open the chat widget inside your 6orbit account and select the Privacy category.
In-Account Help Centre Navigate to Settings, then Privacy in your account dashboard.
DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Data protection at 6orbit is not a footnote — it shapes how we build account flows, store payment records and manage cookies.

Minimal Data Collection

We collect only the data required to open your account, verify identity and process payments via UPI, Paytm or PhonePe. We do not request information that has no direct operational purpose for your account.

Cookie Controls

When you first visit 6orbit, a consent banner lets you choose which cookie categories to accept. Analytics and marketing cookies are off by default; you can update your preferences at any time in the account settings panel.

Account Security Measures

Passwords are stored using one-way hashing and are never readable by our staff. Two-step verification is available for your account login, and all sessions are encrypted in transit using current TLS standards.

Data Retention Schedule

Active account data is kept for as long as you hold an account with us. Once you close your account, personal data is deleted or anonymised within the period required by applicable financial and regulatory rules.

Your Right to Request Changes

You may request a copy of the data we hold, ask us to correct inaccurate records or ask for deletion where no legal obligation requires us to keep it. Requests submitted via email or live chat are acknowledged within 48 hours.

Third-Party Data Sharing

We share data with payment processors — UPI networks, Paytm and PhonePe — only to the extent needed to complete your transaction. We do not sell data to advertisers or data brokers under any circumstances.

Common Questions About Your Data at 6orbit

The questions below cover the privacy points our India account holders ask most frequently — from what we collect at sign-up to how you can request full deletion. If your question is not covered here, reach us through the contact paths listed in the support section above.

We collect your name, email address, phone number, date of birth and the payment identifiers connected to your UPI, Paytm or PhonePe transactions. We also log device type and IP address for security purposes.

We share your data only with the payment processors needed to complete your deposits and withdrawals — UPI networks, Paytm and PhonePe. We do not pass your personal information to advertisers or unrelated third parties.

After account closure, we retain data for the minimum period required by applicable financial and regulatory rules. Once that period ends, personal records are permanently deleted or fully anonymised in our systems.

Yes. Send a subject access request via email or through live chat in your account dashboard. We will acknowledge it within 48 hours and deliver a structured copy of your data within 30 days of verification.

Raise a correction or deletion request through email, live chat or the in-account Privacy settings page. We process corrections promptly and complete deletions within 30 days unless a legal retention obligation applies.

Yes, we use cookies for session management, analytics and optional marketing. The consent banner on your first visit lets you choose what to accept; you can change those preferences any time in account settings.

Passwords are stored with one-way hashing so no staff member can read them. All data in transit uses TLS encryption, and two-step verification is available to add an extra layer of protection to your login.